IDrive Cloud Backup Guides
Plain-language information about IDrive's backup plans and pricing, supported devices, how cloud backup works, and troubleshooting common backup or restore issues.
Explore IDrive plan basics
General, educational overviews of how IDrive's plans tend to be structured. Always confirm current pricing and storage tiers on IDrive's own site before subscribing.
Personal
Plans typically aimed at individuals backing up multiple personal devices under one account.
Learn more →Business
Plans generally aimed at teams, often supporting multiple users, servers, and admin controls.
Compare plans →Supported Devices
General notes on the kinds of computers, mobile devices, NAS drives, and servers commonly backed up with IDrive.
View devices →Popular troubleshooting topics
Quick starting points for common backup, sync, and restore issues.
Restoring a previous file version
General guidance on finding and restoring an older version of a file.
View topic →Popular guides
How to Set Up Your First Backup
A general starting point for choosing what to back up and starting your first backup job.
View guide →How to Restore Files from a Backup
Understand the general process for finding and restoring backed-up files, including older versions.
View guide →How File Versioning Works
General concepts behind keeping multiple past versions of a backed-up file.
View guide →Latest article
Cloud Backup vs. File Sync: What's Actually the Difference?
A general look at how backup services and sync services differ, and which one (or both) might fit your situation.
Read article →Frequently asked questions
Is this website the official IDrive website?
No. This is an independent informational resource that is not affiliated with, endorsed by, or operated by IDrive Inc.
What does IDrive do?
IDrive is a cloud backup service. It generally lets you back up files from computers, mobile devices, and in some cases external drives, NAS devices, and servers to remote cloud storage for safekeeping and disaster recovery.
Is IDrive the same as a file-sync service like Dropbox or Google Drive?
Not exactly. Backup services like IDrive are generally built around scheduled, versioned copies of your data for recovery purposes, while sync services focus more on keeping the same files mirrored and accessible across devices in real time. Some overlap in features exists, but the core purpose differs.
Does this site provide official account support?
No. This site provides general educational information only. For account-specific help, billing, or to sign up, use IDrive's own website or app.
Have a general question?
Send an informational inquiry — this is not official IDrive support.